SERVICE &
AFTERSALES

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Our commitment to manufacturing and sourcing quality components will enhance and maximise the longevity and efficiency of each conveyor system. Our technical team will partner with you every step of the process throughout the lifetime of the system installed.

TECHNICAL
SUPPORT

Conveyortek is committed to providing the level of support that you require, from the design concept stage, to installation and throughout the life of your equipment. From remote technical support to formal training sessions, we make sure that you are confident in the operational usage and safety of your system. Conveyortek application engineers have many years’ experience in offering technical support to our clients in many areas such as:

  • General conveyor design

  • Conveyor capacity, power and tension technical calculations

  • Conveyor guarding and site audits

  • Safety training

  • Surveys & inspections

  • Component selection

  • Technical training

  • Troubleshooting

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Technical Support

ON-SITE SUPPORT

For UK and Ireland customers, we offer a comprehensive range of responsive on-site technical services and maintenance including:

  • Installations

  • Commissioning

  • Electrical and mechanical maintenance and repairs

  • Breakdown service

  • Belt fitting and vulcanising

  • Automation and diagnostics

  • Surveys and inspections

  • Troubleshooting

  • Technical evaluations

  • Safety audits

  • On-site technical and safety training

  • Chute and tank lining, including corrosion and wear protection and flow promotion

  • Roller and pulley maintenance

  • Belt cleaning

  • Belt tracking

  • Spillage control

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On-site Support

INTSALLATION &
MAINTENANCE

Conveyortek’s Site Service teams remain amongst the most experienced in Europe and are committed to enhancing and maximising the efficiency and longevity of conveyor systems and components. Our service teams pride themselves on the quality and responsiveness of the aftercare service provision. As well as offering on-site maintenance, we can also provide remote technical support.
Services include: Complete installations, installation support and commissioning, belt fitting & vulcanising, roller and pulley maintenance, belt cleaning, belt tracking, spillage control, and troubleshooting.

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Installation & Maintenance

VULCANISING & LINING

We provide a comprehensive vulcanising service for both rubber fabric and steel conveyor belting as well as a lining service, lining with rubber, ceramics and UMHWPE. Lining product is dependent on application. The flow of bulk materials in chutes, hoppers and silos is affected by numerous factors such as design and material characteristics including moisture content and particle size, which can lead to blockages and hence costly production downtime. Our highly trained and experienced technicians always work safely to provide an efficient service. Our service teams are accredited with Safe Pass / Quarry Pass and all our work is carried out to DIN and ISO standards.

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Vulcanising & Lining

RESOURCES

All our data sheets, technical specs, install instructions and more can be found in our Resources section, where you can search for your particular product or system and find all the relevant documentation and video demonstrations.

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